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Dispensary Etiquette


Have you ever wondered what is expected of you when you enter a dispensary?

1) Bring your ID and Arizona Medical Marijuana Card. It is required by the State of Arizona that each patient show their ID. There is no need to complain when a staff member asks to see your ID. Have it out ready…you will be asked to show it….sometimes several times!

2) Bring cash. We only accept cash, not credit card, not check, no other form of payment. Tucson SAINTS Dispensary does have an ATM inside their dispensary for your convenience.

3) Feel free to ask questions! Budtenders expect that you will have questions, so ask away! We are here to help you get the strains that you need so we may have questions for you, too. If the dispensary is busy, Budtenders may ask you to limit questions to the product being purchased.

4) Budtenders are trained and are the experts on cannabis. They are there to help you and assist you in making a good decision on what to try for your medical conditions. If you are an “expert” and have been using marijuana for a long time, remember that you are not there to school our Budtenders. They have devoted time, energy, and experience learning about cannabis and all the products available at the dispensary you are visiting. Vendors often come to train staff on their products. BE RESPECTFUL…even if you have your own opinions or experience.

5) The price is set so please don’t ask us to do something illegal. Budtenders will help you maximize your budget or inform you of a better way to purchase your medicine.

6) Leave your dogs at home unless they are Certified Service Animals. If your dog is jumping all over other patients, barking, or is uncontrolled, you will be asked to leave and not bring your dog back.

7) Turn your phone on silent, vibrate, or OFF. Remember…no pictures, calls, or social media posting inside.

8) BE KIND, relax, and enjoy the experience! Our staff is working as fast as we can and doing everything we can to make your experience enjoyable. Kindness and respect will make everyone’s experience better!

* Comments are open…feel free to share your experiences or thoughts on your first time visit to a dispensary!


Visit Tucson SAINTS Dispensary
112 S. Kolb Rd. Tucson, AZ 85715
(520) 886-1003

31 thoughts on “Dispensary Etiquette

  1. Jaime Thatcher says:

    from someone who works in the field this is spot on
    to bad you didn’t add in to tip

    1. dis cat says:

      lol why would you tip a budtender tho, for real tho, be like “this weed is good” “yeah this is weed too”

      1. Stephen says:

        Dude for real tho you mustn’t work in one or you wouldn’t ask that stupid question. We make minimum wage and work our tails off dealing with fools like you, The owners make all the money we make barely enough to even feed our families. Tip, man. Serious

        1. Rick says:

          Noooo…..the employer should offer a living wage to their employees. Why would the customers who have already paid an outrageous price, give even more money to the budtenders because the owners refuse to pay them! Go on strike, protest, stop buying there or stop working there but don’t ask me to solve your problem. I already have a stingy owner who won’t pay a decent wage.

          1. Zaydan says:

            right on!

  2. KWcolorado says:

    Right on! Everyone needs to read this before each visit to any dispensary in any state. I’m from Colorado and find this is an important topic that we don’t talk about enough. Why are people such knownit all’s when they come in? If you know so much then why aren’t you behind the counter selling weed? Rant over

  3. NOYB says:

    Hell yeh

  4. Mary Beth F says:

    People get mad when they are there buying weed? Dude they need to get over themselves.

  5. Chris says:

    As a patient of saints of tucson I’m surprised that this needs to be said. These points are useful for every day activities and what we live by. Do y’all have problems with clients not obeying these topics? Shaking my head at what people do. Y’all should put up with anyone who disrespects you. I love all the saints peeps. Peace and love to all who work there. My favorite dispensary to visit. See y’all on Friday

  6. Anonymous says:

    I work at a dispensary also and I wish our managers would post this so others would see it.

  7. David says:

    I have been approved for my card and should be getting it sometime soon…lol. I live about a mile from you and after some investigation I believe your going to be my place of comfort. As Im not new to marijuana but new to the new science of, I will likely require a little more time than most on my first couple visits. So to not be a nuisance to the flow of business, what days and times are you generally the slowest. i am retired so i can come anytime. Thank you for you time.

    1. Tucson SAINTS Dispensary says:

      Hi David,
      Tuesday’s and Wednesday’s are less hectic. However, you are welcome to come any day but the wait times will be longer. We also recommend coming on the day in which the medication that you choose to use is on special. ( Monday’s for edibles etc)

  8. Michael Simon says:

    I accompany my wife to your dispensary and I wonder why I can’t take pictures of your menus in the lobby. It would save time to show a picture on my phone to her than to stand looking from your lobby. Thanks, you have a fine organization.

    1. Tucson SAINTS Dispensary says:

      Hi Michael!
      It’s ok to take a picture of the menu if it is being used to help with her order. 🙂

  9. Shannon says:

    I haven’t even been to this one yet. And I already knew that before I became a patient. . I do plan on making visit sometime soon.

  10. Harold says:

    Hey saints,,, the dispensary and video series are fabulous. Go saints the dispensary for the patients.


    Looking for a good flower the does not get you paranoid or anxiety issues prefer an indica

  12. Glad y’all being smart wit h this virus some of us don’t have immune system that keep us safe.

  13. i love this place,,great products great service,,,plz tip your tender,,,

  14. Edwina says:

    I wish your dispensary would go back to the reasonable price for your ounces. A great deal of your customers are disabled, on disability payments, or work at low paying jobs. Especially duriing this pandemic

  15. Thanks for explaining that budtenders will expect us to have questions and want to help us find what we need. I’ve been wanting to find a directory site so I can learn what my options are to get medical marijuana in my area. Reading your article helped relieve some anxiety I was feeling about going to a dispensary for the first time, so thanks for sharing!

  16. Katie says:

    Hi there! I am just wondering if there is a no-contact pickup option for patients? I am immunocompromised and would love to know what I can expect when I come down. Thank you kindly in advance and take care!! Xo

    1. SAINTS Staff says:

      Hi Katie! We are here for you! You can place your order online (click on Order Now) and we will send you a text letting you know when to head over to the dispensary to pick up your order. You will be greeted by our front desk staff, asked to show your MMJ card, pay (cash only) and you will be handed your order! At this time, we are only taking online orders so there are few people in the lobby.

  17. Adella Burgin says:

    I won’t go anywhere else. Saints is awesome, Bud Tenders are compassionate & always know what we need to feel better.
    I do believe disabled folks like me should get a little discount.
    See ya all tomorrow on 4/20 celebration! Bless you all.

  18. Mark says:

    Thanks for your blog, nice to read. Do not stop.

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